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Polycom Premier - Extended service agreement

Polycom Premier - Extended service agreement
Manuf.No.: 4870-00963-312
Art.No.: S9523980
Product group: Network Service & Support /
Manufacturer: Polycom
Polycom Premier, Extended service agreement, advance parts replacement, 3 years, shipment, response time: NBD, for Polycom CX3000 IP Conference Phone, CX500 IP Phone, CX600 IP Phone, CX700 IP Phone)
35,00
Excludes VAT, Plus 7,80 EUR postage and packaging Other costs if applicable
Still available
Delivery time approx. 1-3 days
Description
  • Telephone technical support - Monday through Friday, or per agreement
  • Access to high-level engineering expertise to resolve complex technical problems
  • Advance parts replacement - provides expedited replacement of all covered, failed hardware parts
  • Software updates and upgrades to correct errors or to enable new features and product functionality
  • Unlimited access to the extensive online KnowledgeBase
  • Access to Polycom's interactive video test facility - 24 hours a day, 365 days a year
Marketing description is not available.

General

Type Extended service agreement
Service Included Advance parts replacement
Location Shipment
Full Contract Period 3 years
Response Time Next business day

Details

Service & Support Details Extended service agreement - advance parts replacement - 3 years - shipment - response time: next business day
Technical support - phone consulting - 3 years - availability: business hours / Monday-Friday
Product info support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - inspection - 3 years - availability: business hours
New releases update - 3 years

Compatibility Information

Designed For Polycom CX3000 IP Conference Phone, CX500 IP Phone, CX600 IP Phone, CX700 IP Phone

Polycom

  • CX3000 IP Conference Phone, CX500 IP Phone, CX600 IP Phone, CX700 IP Phone