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Avocent Hardware Maintenance Gold - Extended service agreement

Avocent Hardware Maintenance Gold - Extended service agreement
Manuf.No.: 2YGLD-AV3
Art.No.: S10345723
Product group: Network Service & Support /
Manufacturer: Vertiv
Avocent Hardware Maintenance Gold, Extended service agreement, advance parts replacement, 2 years, shipment, 24x7, response time: NBD, for AutoView 3008, 3016, 3050, 3100, 3200)
108,00
Excludes VAT, Plus 7,80 EUR postage and packaging Other costs if applicable
Not available
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Description
Avocent Hardware Maintenance features return material authorization (RMA) and phone support. Hardware maintenance offers product updates, extended tech support, and expedited product returns.

General

Service Included Advance parts replacement
Location Shipment
Return Shipment At customer expense
Full Contract Period 2 years
Response Time Next business day
Service Availability 24 hours a day / 7 days a week

Details

Service & Support Extended service agreement - advance parts replacement - 2 years - shipment - response time: next business day - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 2 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 1/2
Technical support - phone consulting - 2 years - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity level 3/4

Compatibility Information

Designed For Avocent AutoView 3008, 3016, 3050, 3100, 3200

Avocent

  • AutoView 3008, AutoView 3008, AutoView 3016, AutoView 3016, AutoView 3050, AutoView 3100, AutoView 3200, AutoView 3200