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NETGEAR ProSupport OnCall 24x7 Category 4 - Technical support

NETGEAR ProSupport OnCall 24x7 Category 4 - Technical support
NETGEAR ProSupport OnCall 24x7 Category 4, Technical support, phone consulting, 1 year, 24x7
515,00
Excludes VAT, Plus 7,80 EUR postage and packaging Other costs if applicable
Available
Delivery time approx. 1-3 days
Description - NETGEAR ProSupport OnCall 24x7 Category 4 - Technical support
    NETGEAR ProSupport is a suite of service and support offerings for small- and medium-sized businesses and mid-market customers deploying NETGEAR's ProSafe line of networking solutions.NETGEAR's OnCall 24x7 is designed for customers who wish to maintain their own network products with assistance from NETGEAR technical experts. ProSupport OnCall 24x7 covers unlimited phone and email based technical support for standard and advanced features. In the event of a hardware failure, NETGEAR will expedite the shipment of a replacement product for the next business day arrival.

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    Technical data - NETGEAR ProSupport OnCall 24x7 Category 4 - Technical support

    General

    Service Included Phone consulting
    Full Contract Period 1 year
    Service Availability 24 hours a day / 7 days a week

    Details

    Service & Support Extended service agreement - replacement - 1 year - response time: next business day
    Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
    Technical support - remote administration - 1 year - availability: 24 hours a day / Monday-Sunday
    New releases update - e-mail notification - 1 year