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Brocade Essential Direct Support Remote Support - Technical support

Brocade Essential Direct Support Remote Support - Technical support
Manuf.No.: ICX6450-SVL-RMT-3
Art.No.: S10207693
Product group: Network Service & Support /
Manufacturer: Brocade
Brocade Essential Direct Support Remote Support, Technical support, phone consulting, 3 years, 24x7, for ICX 6450-24P, 6450-48P)
Excludes VAT, Plus 7,80 EUR postage and packaging Other costs if applicable
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  • Streamline problem resolution and increase system availability with direct access to Brocade support resources
Brocade thoroughly understands the advanced level of technical support required for maintaining large Storage Area Network (SAN) and IP networking environments. Brocade has the expertise to help ensure maximum availability of mission-critical networking resources in these complex, multivendor environments. Brocade Direct Support provides a flexible and cost-effective approach to ongoing maintenance for products purchased through Brocade, Brocade OEM Partners, or Brocade solution providers. Through Brocade Direct Support, customers have a single support contact for all Brocade SAN and IP hardware and software solutions, and direct access to Brocade Support resources. This one-on-one relationship streamlines the delivery of Brocade Support services and helps accelerate problem resolution, while reducing overall support costs. Available on certain products, Remote Support provides 24 x 7 telephone support and electronic access to software updates. Any required hardware repairs would be performed under warranty or on a time-and-material basis.


Service Included Phone consulting
Full Contract Period 3 years
Service Availability 24 hours a day / 7 days a week


Service & Support Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 3 years
New releases update - 3 years

Compatibility Information

Designed For Brocade ICX 6450-24P, 6450-48P


  • ICX 6450-24P, ICX 6450-48P