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Fujitsu Support Pack On-Site Service - Extended service agreement

Fujitsu Support Pack On-Site Service - Extended service agreement
Manuf.No.:FSP:GD4S60Z00DES44
Art.No.:S12520099
Fujitsu Support Pack On-Site Service, Extended service agreement, parts and labour, 4 years, on-site, 9x5, response time: 4 h, for ICX 6450-48
844,00
Excludes VAT, Plus 7,80 EUR postage and packaging Other costs if applicable
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Description - Fujitsu Support Pack On-Site Service - Extended service agreement
    On-site Service customer logs a call with the help desk over the telephone. The support technicians will attempt to resolve the problem using remote diagnostics or directly over the telephone. If this is not possible or when the process highlights that a specific component in the hardware must be replaced a Fujitsu Technology Solutions service partner will be dispatched to the customer site arriving within the contracted service time. The repair will be completed at the customer's location. The customer pays nothing more.

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    Technical data - Fujitsu Support Pack On-Site Service - Extended service agreement

    General

    Service Included Parts and labour
    Location On-site
    Full Contract Period 4 years
    Response Time 4 hours
    Service Availability 9 hours a day / 5 days a week

    Details

    Service & Support Extended service agreement - parts and labour - 4 Years - on-site - response time: 4 hours - availability: 9 hours a day / Monday-Friday
    Technical support - phone consulting - 4 Years

    Compatibility Information

    Designed For Brocade ICX 6450-48

    Brocade

    • ICX 6450-48