Fujitsu Support Pack On-Site Service - Extended service agreement (renewal)

Fujitsu Support Pack On-Site Service - Extended service agreement (renewal)
Manuf.No.:FSP:GDGS63Z00DES18
Art.No.:S13581291
Fujitsu Support Pack On-Site Service, Extended service agreement (renewal), parts and labour, 2 years (4th and 5th year), on-site, 24x7, response time: 4 h, for Brocade 300
1.272,00
Excludes VAT, Plus 7,80 EUR postage and packaging Other costs if applicable
Available
Delivery time approx. 1-3 days
Description - Fujitsu Support Pack On-Site Service - Extended service agreement (renewal)
    On-site Service customer logs a call with the help desk over the telephone. The support technicians will attempt to resolve the problem using remote diagnostics or directly over the telephone. If this is not possible or when the process highlights that a specific component in the hardware must be replaced a Fujitsu Technology Solutions service partner will be dispatched to the customer site arriving within the contracted service time. The repair will be completed at the customer's location. The customer pays nothing more.

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    Technical data - Fujitsu Support Pack On-Site Service - Extended service agreement (renewal)

    General

    Service Included Parts and labour
    Location On-site
    Full Contract Period 2 years
    Support Period 4th and 5th year
    Response Time 4 hours
    Service Availability 24 hours a day / 7 days a week

    Details

    Service & Support Extended service agreement - parts and labour - 2 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
    Technical support - phone consulting - 2 years

    Compatibility Information

    Designed For Brocade 300

    Brocade

    • 300