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Polycom Advantage - Extended service agreement

Polycom Advantage - Extended service agreement
Manuf.No.: 4877-63530-533
Art.No.: S14265723
Product group: Network Service & Support /
Manufacturer: Polycom
Polycom Advantage, Extended service agreement, advance parts replacement, 3 years, 24x7)
894,00
Excludes VAT, Plus 7,80 EUR postage and packaging Other costs if applicable
Available
Delivery time approx. 1-3 days
Description
  • Increases the success and return on investment of video collaboration products
  • Provides insight into video usage to help make timely and informed decisions about capacity, scale and additional investment
  • Gives priority access to experts and support when needed to speed problem resolution
Polycom Advantage Service is an enhanced support offering that is focused on maximizing value and availability for your entire Polycom video solution. As your communications strategy becomes mission critical. Advantage Service provides a self-service approach to increasing end user adoption of your video investment, valuable and actionable information on the status and utilization of your collaboration solution, and faster time to problem resolution.

General

Service Included Advance parts replacement
Full Contract Period 3 years
Service Availability 24 hours a day / 7 days a week

Details

Service & Support Extended service agreement - advance parts replacement - 3 years - shipment - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Friday
Product info support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday
New releases update - 3 years - availability: 24 hours a day / Monday-Sunday
Product info support - 3 years