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IBM e-ServicePac On-Site Repair - Extended service agreement

IBM e-ServicePac On-Site Repair - Extended service agreement
Manuf.No.: 91Y8286
Art.No.: S9738685
Product group: Network Service & Support /
Manufacturer: IBM
IBM e-ServicePac On-Site Repair, Extended service agreement, parts and labour, 3 years, on-site, 9x5, response time: 4 h, for P/N: 7987ABX)
Excludes VAT, Plus 0,00 EUR postage and packaging Other costs if applicable
Delivery time approx. 1-3 days
IBM Onsite Repair is the repair service performed at customer site. If the product cannot be fixed with the help of remote support, the repair activity is performed by an IBM representative at customer site.


Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time 4 hours ( target time )
Service Availability 9 hours a day / 5 days a week


Service & Support Details Extended service agreement - parts and labour - 3 years - on-site - response time: 4 hours - availability: 9 hours a day / Monday-Friday

Compatibility Information

Designed For P/N: 7987ABX


  • Nexus 5596UP (Only for 7987ABX)