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Polycom Advantage - Extended service agreement

Polycom Advantage - Extended service agreement
Manuf.No.: 4877-78703-513
Art.No.: S15222704
Product group: Network Service & Support /
Manufacturer: Polycom
Polycom Advantage, Extended service agreement, advance parts replacement, 1 year, shipment, response time: SBD)
4.800,00
Excludes VAT, Plus 0,00 EUR postage and packaging Other costs if applicable
Available
Delivery time approx. 1-3 days
Description
  • Increases the success and return on investment of video collaboration products
  • Provides insight into video usage to help make timely and informed decisions about capacity, scale and additional investment
  • Gives priority access to experts and support when needed to speed problem resolution
Polycom Advantage Service is an enhanced support offering that is focused on maximizing value and availability for your entire Polycom video solution. As your communications strategy becomes mission critical. Advantage Service provides a self-service approach to increasing end user adoption of your video investment, valuable and actionable information on the status and utilization of your collaboration solution, and faster time to problem resolution.

General

Type Extended service agreement
Service Included Advance parts replacement
Location Shipment
Full Contract Period 1 year
Response Time Same business day

Details

Service & Support Extended service agreement - advance parts replacement - 1 year - shipment - response time: same business day
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Friday
Technical support - web support - 1 year
New releases update - 1 year