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Dell 1Y Basic NBD > 3Y Basic NBD - Upgrade from [1 year Basic Warranty

Dell 1Y Basic NBD > 3Y Basic NBD - Upgrade from [1 year Basic Warranty
Manuf.No.: 890-14082
Art.No.: S13939703
Product group: Network Service & Support /
Manufacturer: Dell
Dell 1Y Basic NBD > 3Y Basic NBD, Upgrade from [1 year Basic Warranty, Next Business Day] to [3 years Basic Warranty, Next Business Day]., Extended service agreement, parts and labour, 2 years (2nd and 3rd year), on-site, 10x5, response time: NBD, for PowerConnect 7024, 7024F, 7024P, 7048, 7048P, 7048R, 7048RA)
113,00
Excludes VAT, Plus 7,80 EUR postage and packaging Other costs if applicable
Available
Delivery time approx. 1-3 days
Description
  • Available Monday to Friday during local business hours
  • Maintenance
  • Physical
  • Parts and labor
  • Troubleshooting, Repair, Parts Replacement, Phone Support, Web Support
Next Business Day (NBD) is hardware support. Should the system develop a fault, Dell's NBD Service can place a service technician at the customer's location after completion of the support procedures (including a problem diagnosis service via website or phone) and, for the duration of the service period, provide a parts and labor service. For Customers with Next Business Day Onsite Service, during the telephone based troubleshooting, the Dell technician will determine if an on-site service technician should be dispatched to support a Qualified Incident. For Next Business Day Onsite Service, a technician will typically arrive on-site the next business day.

General

Service Included Parts and labour
Location On-site
Full Contract Period 2 years
Support Period 2nd and 3rd year
Response Time Next business day
Service Availability 10 hours a day / 5 days a week

Details

Service & Support Extended service agreement - parts and labour - 2 years - on-site - response time: next business day - availability: 10 hours a day (8:00 AM - 6:00 PM) / Monday-Friday
Technical support - phone consulting - 2 years

Compatibility Information

Designed For Dell PowerConnect 7024, 7024F, 7024P, 7048, 7048P, 7048R, 7048RA

Dell

  • PowerConnect 7024 (When Service & Support Type = 1 year warranty and Service & Support Details Response Time = next business day and Service & Support is empty)
  • PowerConnect 7024F (When Service & Support Type = 1 year warranty and Service & Support Details Response Time = next business day and Service & Support is empty)
  • PowerConnect 7024P (When Service & Support Type = 1 year warranty and Service & Support Details Response Time = next business day and Service & Support is empty)
  • PowerConnect 7048 (When Service & Support Type = 1 year warranty and Service & Support Details Response Time = next business day and Service & Support is empty)
  • PowerConnect 7048P (When Service & Support Type = 1 year warranty and Service & Support Details Response Time = next business day and Service & Support is empty)
  • PowerConnect 7048R (When Service & Support Type = 1 year warranty and Service & Support Details Response Time = next business day and Service & Support is empty)
  • PowerConnect 7048RA (When Service & Support Type = 1 year warranty and Service & Support Details Response Time = next business day and Service & Support is empty)