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Mellanox M-1 Global Support Bronze Support Plan - Extended service agreement

Mellanox M-1 Global Support Bronze Support Plan - Extended service agreement
Manuf.No.: EXW-CABLE-3B
Art.No.: S9731624
Product group: Network Service & Support /
Manufacturer: Mellanox
Mellanox M-1 Global Support Bronze Support Plan, Extended service agreement, advance parts replacement, 2 years (2nd and 3rd year), shipment, response time: NBD)
10,00
Excludes VAT, Plus 7,80 EUR postage and packaging Other costs if applicable
Not available
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Description
  • Cluster design for every size cluster
  • Best practices review for cluster bring-up
  • Best practices review for cluster installation and maintenance
  • Fabric management configuration and validation assistance
  • Benchmarking assistance and performance tuning optimizations
  • Assistance in bringing up any InfiniBand attached storage
  • Best practices review, bring-up and optimization of Mellanox gateway products
Mellanox M-1 Global Support services plans are created to provide customers with the optimal experience with Mellanox equipment. The Bronze support plan is the base level support plan, tailored for system administrators that are self sufficient in supporting their Mellanox infrastructure but would like to augment support for hardware trouble shooting and replacement for hardware components in a timely manner.

General

Type Extended service agreement
Service Included Advance parts replacement
Location Shipment
Full Contract Period 2 years
Support Period 2nd and 3rd year
Response Time Next business day

Details

Service & Support Details Extended service agreement - advance parts replacement - 2 years - shipment - response time: next business day
New releases update - 2 years