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HPE 6-Hour Call-To-Repair Proactive Care Service Post Warranty - Extended service agreement (renewal)

HPE 6-Hour Call-To-Repair Proactive Care Service Post Warranty - Extended service agreement (renewal)
Manuf.No.: U1CM2PE
Art.No.: S13018872
Product group: Network Service & Support /
Manufacturer: Hewlett Packard Enterprise
HPE 6-Hour Call-To-Repair Proactive Care Service Post Warranty, Extended service agreement (renewal), parts and labour, 1 year, on-site, 24x7, repair time: 6 hours, for HP A5120-24, A5120-48; HPE 5120-16, 5120-24, 5120-48, A5120-48)
515,00
Excludes VAT, Plus 7,80 EUR postage and packaging Other costs if applicable
Available
Delivery time approx. 1-3 days
Description
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.

General

Service Included Parts and labour
Location On-site
Full Contract Period 1 year
Repair Time 6 hours
Service Availability 24 hours a day / 7 days a week

Details

Service & Support Extended service agreement - parts and labour - 1 year - on-site - repair time: 6 hours ( distance from customer site - 80 km ) - availability: 24 hours a day / Monday-Sunday
Extended service agreement - parts and labour - 1 year - on-site - repair time: 8 hours ( distance from customer site - 160 km ) - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 1 year
New releases update - 1 year
Product info support - web knowledge base access - 1 year

Compatibility Information

Designed For HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
HPE 5120-16G SI Switch, 5120-24G EI Switch, 5120-24G EI Switch with 2 Interface Slots, 5120-24G SI Switch, 5120-24G-PoE+ EI Switch with 2 Interface Slots, 5120-24G-PoE+ SI Switch, 5120-48G EI Switch, 5120-48G EI Switch with 2 Interface Slots, 5120-48G SI Switch, 5120-48G-PoE+ EI Switch with 2 Interface Slots, A5120-48G EI Switch with 2 Interface Slots

HP

  • A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch, E 5120-16G SI Switch, E 5120-24G EI Switch, E 5120-24G EI Switch with 2 Interface Slots, E 5120-24G SI Switch, E 5120-24G-PoE+ EI Switch with 2 Interface Slots, E 5120-24G-PoE+ SI Switch, E 5120-48G EI Switch, E 5120-48G EI Switch with 2 Interface Slots, E 5120-48G SI Switch, E 5120-48G-PoE+ EI Switch with 2 Interface Slots, E A5120-48G EI Switch with 2 Interface Slots