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HPE Proactive Care Call-To-Repair Service - Extended service agreement

HPE Proactive Care Call-To-Repair Service - Extended service agreement
HPE Proactive Care Call-To-Repair Service, Extended service agreement, parts and labour, 3 years, on-site, 24x7, repair time: 6 hours, for StorageWorks SN6000C 16-ports Active Fabric Switch, SN6000C 32-ports Active Fabric Switch
5.490,00
Excludes VAT, Plus 0,00 EUR postage and packaging Other costs if applicable
Available
Delivery time approx. 1-3 days
Description - HPE Proactive Care Call-To-Repair Service - Extended service agreement
    Marketing description is not available.

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    Technical data - HPE Proactive Care Call-To-Repair Service - Extended service agreement

    General

    Service Included Parts and labour
    Location On-site
    Full Contract Period 3 years
    Repair Time 6 hours
    Service Availability 24 hours a day / 7 days a week

    Details

    Service & Support Extended service agreement - parts and labour - 3 years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday
    Extended service agreement - parts and labour - 3 years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday
    Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
    Technical support - remote diagnosis - 3 years
    New releases update - 3 years
    Product info support - web knowledge base access - 3 years

    Compatibility Information

    Designed For HPE StorageWorks SN6000C 16-ports Active Fabric Switch, SN6000C 32-ports Active Fabric Switch

    HPE

    • StorageWorks SN6000C 16-ports Active Fabric Switch, StorageWorks SN6000C 32-ports Active Fabric Switch