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HPE 6-Hour Call-To-Repair Proactive Care Service - Extended service agreement

HPE 6-Hour Call-To-Repair Proactive Care Service - Extended service agreement
Manuf.No.: U2K04E
Art.No.: S10317819
Product group: Network Service & Support /
Manufacturer: Hewlett Packard Enterprise
HPE 6-Hour Call-To-Repair Proactive Care Service, Extended service agreement, parts and labour, 3 years, on-site, 24x7, repair time: 6 hours)
2.977,00
Excludes VAT, Plus 0,00 EUR postage and packaging Other costs if applicable
Available
Delivery time approx. 1-3 days
Description
Marketing description is not available.

General

Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Repair Time 6 hours
Service Availability 24 hours a day / 7 days a week

Details

Service & Support Extended service agreement - parts and labour - 3 years - on-site - repair time: 6 hours ( distance from customer site - 80 km ) - availability: 24 hours a day / Monday-Sunday
Extended service agreement - parts and labour - 3 years - on-site - repair time: 8 hours ( distance from customer site - 160 km ) - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 3 years
New releases update - 3 years
Product info support - web knowledge base access - 3 years