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HPE Proactive Care Next Business Day Service - Extended service agreement

HPE Proactive Care Next Business Day Service - Extended service agreement
HPE Proactive Care Next Business Day Service, Extended service agreement, parts and labour, 4 years, on-site, 9x5, response time: NBD
8.895,00
Excludes VAT, Plus 0,00 EUR postage and packaging Other costs if applicable
Available
Delivery time approx. 1-3 days
Description - HPE Proactive Care Next Business Day Service - Extended service agreement
    HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.

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    Technical data - HPE Proactive Care Next Business Day Service - Extended service agreement

    General

    Service Included Parts and labour
    Location On-site
    Full Contract Period 4 years
    Response Time Next business day
    Service Availability 9 hours a day / 5 days a week

    Details

    Service & Support Extended service agreement - parts and labour - 4 Years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday
    Technical support - phone consulting - 4 Years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
    Technical support - remote diagnosis - 4 Years
    New releases update - 4 Years
    Product info support - web knowledge base access - 4 Years