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HPE Foundation Care Next Business Day Exchange Service - Extended service agreement

HPE Foundation Care Next Business Day Exchange Service - Extended service agreement
Manuf.No.: U3LY1E
Art.No.: S13748781
Product group: Network Service & Support /
Manufacturer: Hewlett Packard Enterprise
HPE Foundation Care Next Business Day Exchange Service, Extended service agreement, replacement, 3 years, shipment, 9x5, response time: NBD, for HPE HSR6808
Excludes VAT, Plus 0,00 EUR postage and packaging Other costs if applicable
Delivery time approx. 1-3 days
  • Escalation management
  • HP electronic remote support solution
  • Access to electronic support information and services
HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.


Service Included Replacement
Location Shipment
Full Contract Period 3 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week


Service & Support Extended service agreement - replacement - 3 years - shipment - response time: next business day - availability: 9 hours a day / Monday-Friday
Technical support - remote diagnosis - 3 years
Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
New releases update - 3 years
Product info support - web knowledge base access - 3 years

Compatibility Information

Designed For HPE HSR6808


  • HSR6808