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HPE Proactive Care Exchange Service Post Warranty - Extended service agreement (renewal)

HPE Proactive Care Exchange Service Post Warranty - Extended service agreement (renewal)
HPE Proactive Care Exchange Service Post Warranty, Extended service agreement (renewal), parts and labour, 1 year, on-site, 24x7, response time: 4 h, for HPE 20G Unified Wired-WLAN Module, 20G Unified Wired-WLAN TAA-compliant Module
4.155,00
Excludes VAT, Plus 0,00 EUR postage and packaging Other costs if applicable
Available
Delivery time approx. 1-3 days
Description - HPE Proactive Care Exchange Service Post Warranty - Extended service agreement (renewal)
    HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.

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    Technical data - HPE Proactive Care Exchange Service Post Warranty - Extended service agreement (renewal)

    General

    Service Included Parts and labour
    Location On-site
    Full Contract Period 1 year
    Response Time 4 hours
    Service Availability 24 hours a day / 7 days a week

    Details

    Service & Support Extended service agreement - parts and labour - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
    Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
    Technical support - remote diagnosis - 1 year
    New releases update - 1 year
    Product info support - web knowledge base access - 1 year

    Compatibility Information

    Designed For HPE 20G Unified Wired-WLAN Module, 20G Unified Wired-WLAN TAA-compliant Module

    HPE

    • 20G Unified Wired-WLAN Module, 20G Unified Wired-WLAN TAA-compliant Module