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HPE 4-hour Exchange Proactive Care Service Post Warranty - Extended service agreement

HPE 4-hour Exchange Proactive Care Service Post Warranty - Extended service agreement
Manuf.No.: U4LL2PE
Art.No.: S14967513
Product group: Network Service & Support /
Manufacturer: Hewlett Packard Enterprise
HPE 4-hour Exchange Proactive Care Service Post Warranty, Extended service agreement, parts and labour, 1 year, on-site, 24x7, response time: 4 h, for HPE MSR931 3G Router, MSR931 Dual 3G, MSR931 Router)
81,00
Excludes VAT, Plus 7,80 EUR postage and packaging Other costs if applicable
Available
Delivery time approx. 1-3 days
Description
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.

General

Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 1 year
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week

Details

Service & Support Details Extended service agreement - parts and labour - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 1 year
New releases update - 1 year
Product info support - web knowledge base access - 1 year

Compatibility Information

Designed For HPE MSR931 3G Router, MSR931 Dual 3G, MSR931 Router

HPE

  • MSR931 3G Router, MSR931 Dual 3G, MSR931 Router