HPE Proactive Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal)

HPE Proactive Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal)
HPE Proactive Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal)
HPE Proactive Care Next Business Day Exchange Service Post Warranty, Extended service agreement (renewal), replacement, 1 year, shipment, 9x5, response time: NBD
197,00
Excludes VAT, Plus 7,80 EUR postage and packaging Other costs if applicable
Available
Delivery time approx. 1-3 days
Description - HPE Proactive Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal)
    HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.

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    Technical data - HPE Proactive Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal)

    General

    Service Included Replacement
    Location Shipment
    Full Contract Period 1 year
    Response Time Next business day
    Service Availability 9 hours a day / 5 days a week

    Details

    Service & Support Extended service agreement - replacement - 1 year - shipment - response time: next business day - availability: 9 hours a day / Monday-Friday
    Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
    Technical support - remote diagnosis - 1 year
    New releases update - 1 year
    Product info support - web knowledge base access - 1 year