Hotline: 01805 0-AEINS (234 67)*

HPE 4-hour Exchange Proactive Care Service Post Warranty - Extended service agreement (renewal)

HPE 4-hour Exchange Proactive Care Service Post Warranty - Extended service agreement (renewal)
Manuf.No.: U7GP7PE
Art.No.: S14950111
Product group: Network Service & Support /
Manufacturer: Hewlett Packard Enterprise
HPE 4-hour Exchange Proactive Care Service Post Warranty, Extended service agreement (renewal), parts and labour, 1 year, on-site, 24x7, response time: 4 h, for HPE 5120-16G, 5120-24G, 5120-24G-PoE+, 5120-48G, 5120-48G-PoE+, A5120-48G)
298,00
Excludes VAT, Plus 7,80 EUR postage and packaging Other costs if applicable
Available
Delivery time approx. 1-3 days
Description
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.

General

Type Extended service agreement (renewal)
Service Included Parts and labour
Location On-site
Full Contract Period 1 year
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week

Details

Service & Support Details Extended service agreement - parts and labour - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 1 year
New releases update - 1 year
Product info support - web knowledge base access - 1 year

Compatibility Information

Designed For HPE 5120-16G SI Switch, 5120-24G EI Switch, 5120-24G EI Switch with 2 Interface Slots, 5120-24G SI Switch, 5120-24G-PoE+ EI Switch with 2 Interface Slots, 5120-24G-PoE+ SI Switch, 5120-48G EI Switch, 5120-48G EI Switch with 2 Interface Slots, 5120-48G SI Switch, 5120-48G-PoE+ EI Switch with 2 Interface Slots, A5120-48G EI Switch with 2 Interface Slots

HPE

  • 5120-16G SI Switch, 5120-24G EI Switch, 5120-24G EI Switch with 2 Interface Slots, 5120-24G SI Switch, 5120-24G-PoE+ EI Switch with 2 Interface Slots, 5120-24G-PoE+ SI Switch, 5120-48G EI Switch, 5120-48G EI Switch with 2 Interface Slots, 5120-48G SI Switch, 5120-48G-PoE+ EI Switch with 2 Interface Slots, A5120-48G EI Switch with 2 Interface Slots