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HPE Foundation Care Next Business Day Service - Technical support

HPE Foundation Care Next Business Day Service - Technical support
Manuf.No.: U8GB2E
Art.No.: S15140737
Product group: Network Service & Support /
Manufacturer: Hewlett Packard Enterprise
HPE Foundation Care Next Business Day Service, Technical support, phone consulting (for 40Gb WAN Upgrade), 3 years, 24x7, response time: 2 h, for StoreFabric SN4000B 40Gb Wan Rate)
19.911,00
Excludes VAT, Plus 0,00 EUR postage and packaging Other costs if applicable
Available
Delivery time approx. 1-3 days
Description
  • Escalation management
  • HP electronic remote support solution
  • Access to electronic support information and services
HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

General

Service Included Phone consulting
Full Contract Period 3 years
Response Time 2 hours
Service Availability 24 hours a day / 7 days a week
Covered Configurations 40Gb WAN Upgrade

Details

Service & Support Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
E-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Fax-on-demand - 3 years - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - 3 years
New releases update - 3 years

Compatibility Information

Designed For HPE StoreFabric SN4000B 40Gb Wan Rate

HPE

  • StoreFabric SN4000B 40Gb Wan Rate