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HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement

HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement
Manuf.No.: U2YC7E
Art.No.: S13746718
Product group: Network Service & Support /
Manufacturer: Hewlett Packard Enterprise
HPE Foundation Care Next Business Day Service with Defective Media Retention, Extended service agreement, parts and labour, 3 years, on-site, 9x5, response time: NBD, for Mellanox InfiniBand QDR/FDR 324 Port Switch Chassis)
12.068,00
Excludes VAT, Plus 0,00 EUR postage and packaging Other costs if applicable
Available
Delivery time approx. 1-3 days
Description
  • Escalation management
  • HP electronic remote support solution
  • Access to electronic support information and services
HP Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.

General

Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week

Details

Service & Support Extended service agreement - parts and labour - 3 years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday
Technical support - phone consulting - 3 years - response time: 2 hours - availability: 9 hours a day / Monday-Friday
Technical support - remote diagnosis - 3 years
New releases update - 3 years
Product info support - web knowledge base access - 3 years
Defective media retention - 3 years

Compatibility Information

Designed For Mellanox InfiniBand QDR/FDR 324 Port Switch Chassis

Mellanox

  • InfiniBand QDR/FDR 324 Port Switch Chassis