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HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement

HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement
Manuf.No.: U4CB7PE
Art.No.: S13742475
Product group: Network Service & Support /
Manufacturer: Hewlett Packard Enterprise
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty, Extended service agreement, parts and labour, 1 year, on-site, 24x7, response time: 4 h, for FlexFabric 5930, 5930 2QSFP+, 5930 2-slot, 5930 4-slot, 5930-32, 5940 32)
2.632,00
Excludes VAT, Plus 0,00 EUR postage and packaging Other costs if applicable
Available
Delivery time approx. 1-3 days
Description
  • Remote problem diagnosis and support
  • Onsite hardware support
  • Replacement parts and materials
  • Firmware updates for selected products
  • Access to technical resources
  • Software support
  • Installation advisory support
  • Software features and operational support
  • Software product and documentation updates
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products.

General

Service Included Parts and labour
Location On-site
Full Contract Period 1 year
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week

Details

Service & Support Extended service agreement - parts and labour - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 1 year
Product info support - web knowledge base access - 1 year
New releases update - 1 year
Comprehensive defective material retention - 1 year

Compatibility Information

Designed For HPE FlexFabric 5930 2QSFP+ 2-slot, 5930 2-slot 2QSFP+ Back-to-Front AC Bundle, 5930 4-slot, 5930-2Slot+2QSFP+ TAA-compliant, 5930-32QSFP+, 5930-32QSFP+ TAA-Compliant, 5930-4Slot TAA-Compliant, 5940 32QSFP+

HPE

  • FlexFabric 5930 2QSFP+ 2-slot, FlexFabric 5930 2-slot 2QSFP+ Back-to-Front AC Bundle, FlexFabric 5930 4-slot, FlexFabric 5930-2Slot+2QSFP+ TAA-compliant, FlexFabric 5930-32QSFP+, FlexFabric 5930-32QSFP+ TAA-Compliant, FlexFabric 5930-4Slot TAA-Compliant, FlexFabric 5940 32QSFP+