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HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal)

HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal)
Manuf.No.: U4EC7PE
Art.No.: S13751578
Product group: Network Service & Support /
Manufacturer: Hewlett Packard Enterprise
HPE Foundation Care Next Business Day Exchange Service Post Warranty, Extended service agreement (renewal), replacement, 1 year, shipment, 9x5, response time: NBD, for HPE 5500-24G, 5500-24G-4SFP, 5500-24G-PoE+-4SFP, 5500-24G-SFP)
513,00
Excludes VAT, Plus 7,80 EUR postage and packaging Other costs if applicable
Available
Delivery time approx. 1-3 days
Description
  • Escalation management
  • HP electronic remote support solution
  • Access to electronic support information and services
HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

General

Service Included Replacement
Location Shipment
Full Contract Period 1 year
Response Time Next business day
Service Availability 9 hours a day / 5 days a week

Details

Service & Support Extended service agreement - replacement - 1 year - shipment - response time: next business day - availability: 9 hours a day / Monday-Friday
Technical support - remote diagnosis - 1 year
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year
Product info support - web knowledge base access - 1 year

Compatibility Information

Designed For HPE 5500-24G HI TAA-compliant Switch with 2 Interface Slots, 5500-24G-4SFP HI Switch with 2 interface Slots, 5500-24G-PoE+-4SFP HI Switch with 2 Interface Slots, 5500-24G-SFP HI Switch with 2 Interface Slots

HPE

  • 5500-24G HI TAA-compliant Switch with 2 Interface Slots, 5500-24G-4SFP HI Switch with 2 interface Slots, 5500-24G-PoE+-4SFP HI Switch with 2 Interface Slots, 5500-24G-SFP HI Switch with 2 Interface Slots