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SonicWALL Dynamic Support 8X5 - Extended service agreement

SonicWALL Dynamic Support 8X5 - Extended service agreement
Manuf.No.: 01-SSC-4774
Art.No.: S11553939
Product group: Network Service & Support /
Manufacturer: SonicWALL
SonicWALL Dynamic Support 8X5, Extended service agreement, replacement, 6 years, shipment, 8x5, response time: next day, for SonicWALL TZ 215, TZ 215 TotalSecure)
652,00
Excludes VAT, Plus 7,80 EUR postage and packaging Other costs if applicable
Not available
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Description
  • Basic configuration assistance during local business hours (8:00 am - 5:00 pm, local time, Monday - Friday)
  • All software and firmware updates and upgrades
  • Advance Exchange for replacement of defective hardware
  • Access to Dell SonicWALL's electronic support tools
Designed for customers who need advanced technical support and the additional benefits of on-going software and firmware updates, Dell SonicWALL Dynamic Support 8x5 includes Telephone/Web-based Support, Software/Firmware Updates, Hardware Replacement, and Support Tools.

General

Service Included Replacement
Location Shipment
Return Shipment At manufacturer expense
Full Contract Period 6 years
Response Time Next day
Service Availability 8 hours a day / 5 days a week

Details

Service & Support Extended service agreement - replacement - 6 years - shipment - response time: next day
Technical support - phone consulting - 6 years - availability: 8 hours a day / Monday-Friday
Technical support - web support - 6 years - availability: 8 hours a day / Monday-Friday
New releases update - 6 years

Compatibility Information

Designed For SonicWALL TZ 215, TZ 215 TotalSecure

SonicWALL

  • TZ 215, TZ 215 TotalSecure