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SonicWall Dynamic Support 24X7 - Extended service agreement

SonicWall Dynamic Support 24X7 - Extended service agreement
Manuf.No.: 01-SSC-9191
Art.No.: S9160774
Product group: Network Service & Support /
Manufacturer: SonicWall
SonicWall Dynamic Support 24X7, Extended service agreement, replacement (for appliance with up to 25 users licence), 1 year, shipment, response time: next day, for P/N: 01-SSC-8469, 01-SSC-9182, 01-SSC-9183, 01-SSC-9184)
222,00
Excludes VAT, Plus 0,00 EUR postage and packaging Other costs if applicable
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Description
  • Telephone/Web-based Support - for basic configuration assistance 24x7
  • Software/Firmware Updates - for all software and firmware updates and upgrades
  • Hardware Replacement - Advance Exchange for replacement of defective hardware
  • Support Tools - access to Dell SonicWALL's electronic support tools
Customers with mission-critical network requirements cannot afford downtime. Available in one-, two- and three-year agreements, Dell SonicWALL Dynamic Support 24x7 is an around-the-clock support service.

General

Service Included Replacement
Location Shipment
Return Shipment At manufacturer expense
Full Contract Period 1 year
Response Time Next day
Covered Configurations Appliance with up to 25 users licence

Details

Service & Support Extended service agreement - replacement - 1 year - shipment - response time: next day
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year

Compatibility Information

Designed For P/N: 01-SSC-8469, 01-SSC-9182, 01-SSC-9183, 01-SSC-9184

SonicWall

  • SRA Virtual Appliance (Only for 01-SSC-8469, 01-SSC-9182, 01-SSC-9183, 01-SSC-9184)