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Fujitsu Support Pack On-Site Service - Extended service agreement

Fujitsu Support Pack On-Site Service - Extended service agreement
Manuf.No.:FSP:GD4SG3Z00DEY26
Art.No.:S16560705
Fujitsu Support Pack On-Site Service, Extended service agreement, parts and labour, 4 years (from original purchase date of the equipment), on-site, 24x7, repair time: 8 hours, must be purchased within 90 days of the product purchase, for P/N: S26361-K1365-V18, S26361-K1365-V318
592,00
Excludes VAT, Plus 7,80 EUR postage and packaging Other costs if applicable
Not available
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Description - Fujitsu Support Pack On-Site Service - Extended service agreement
    On-site Service customer logs a call with the help desk over the telephone. The support technicians will attempt to resolve the problem using remote diagnostics or directly over the telephone. If this is not possible or when the process highlights that a specific component in the hardware must be replaced a Fujitsu Technology Solutions service partner will be dispatched to the customer site arriving within the contracted service time. The repair will be completed at the customer's location. The customer pays nothing more.

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    Technical data - Fujitsu Support Pack On-Site Service - Extended service agreement

    General

    Service Included Parts and labour
    Location On-site
    Full Contract Period 4 years (from original purchase date of the equipment)
    Repair Time 8 hours
    Service Availability 24 hours a day / 7 days a week
    Pricing Type Must be purchased within 90 days of the product purchase

    Details

    Service & Support Extended service agreement - parts and labour - 4 Years - on-site - repair time: 8 hours - availability: 24 hours a day / Monday-Sunday
    Technical support - phone consulting - 4 Years - availability: 24 hours a day / Monday-Sunday
    Technical support - remote diagnosis - 4 Years
    Technical support - web support - 4 Years - availability: 24 hours a day / Monday-Sunday

    Compatibility Information

    Designed For P/N: S26361-K1365-V18, S26361-K1365-V318

    Fujitsu

    • 10 Gbit Ethernet Pass-Thru Connection Blade 18/18 (Only for S26361-K1365-V18, S26361-K1365-V318)