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HPE Next Business Day Exchange Proactive Care Service - Extended service agreement

HPE Next Business Day Exchange Proactive Care Service - Extended service agreement
Manuf.No.: H1FK8E
Art.No.: S16640679
Product group: Network Service & Support /
Manufacturer: Hewlett Packard Enterprise
HPE Next Business Day Exchange Proactive Care Service, Extended service agreement, replacement, 3 years, shipment, 9x5, response time: NBD, for HPE MSR954-W (AM), MSR954-W (WW))
280,00
Excludes VAT, Plus 7,80 EUR postage and packaging Other costs if applicable
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Description
Marketing description is not available.

General

Service Included Replacement
Location Shipment
Full Contract Period 3 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week

Details

Service & Support Extended service agreement - replacement - 3 years - shipment - response time: next business day - availability: 9 hours a day / Monday-Friday
Technical support - remote diagnosis - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
New releases update - 3 years
Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - 3 years

Compatibility Information

Designed For HPE MSR954-W (AM), MSR954-W (WW)

HPE

  • MSR954-W (AM), MSR954-W (WW)
  • MSR954-W (Only for JH299A#ABB, JH299A#B8X)