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HPE 6-Hour Call-To-Repair Proactive Care Advanced Service with Comprehensive Defective Material Retention - Extended service agreement

HPE 6-Hour Call-To-Repair Proactive Care Advanced Service with Comprehensive Defective Material Retention - Extended service agreement
Manuf.No.: U7DE4E
Art.No.: S16641076
Product group: Network Service & Support /
Manufacturer: Hewlett Packard Enterprise
HPE 6-Hour Call-To-Repair Proactive Care Advanced Service with Comprehensive Defective Material Retention, Extended service agreement, parts and labour, 5 years, on-site, 24x7, repair time: 6 hours, for Aruba 3810M 24G PoE+ 1-slot Switch)
5.952,00
Excludes VAT, Plus 0,00 EUR postage and packaging Other costs if applicable
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Description
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.

General

Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 5 years
Repair Time 6 hours
Service Availability 24 hours a day / 7 days a week

Details

Service & Support Details Extended service agreement - parts and labour - 5 years - on-site - repair time: 6 hours ( distance from customer site - 80 km ) - availability: 24 hours a day / Monday-Sunday
Extended service agreement - parts and labour - 5 years - on-site - repair time: 8 hours ( distance from customer site - 160 km ) - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 5 years
Product info support - web knowledge base access - 5 years
New releases update - 5 years
Technical support - phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Comprehensive defective material retention - 5 years

Compatibility Information

Designed For Aruba 3810M 24G PoE+ 1-slot Switch

Aruba

  • 3810M 24G PoE+ 1-slot Switch