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Fujitsu Support Pack On Site Classic - Extended service agreement

Fujitsu Support Pack On Site Classic - Extended service agreement
Manuf.No.: FSP:GD3S60Z00DEC97
Art.No.: S16757037
Product group: Network Service & Support /
Manufacturer: Fujitsu
Fujitsu Support Pack On Site Classic, Extended service agreement, parts and labour, 3 years (from original purchase date of the equipment), on-site, 9x5, response time: 4 h, must be purchased within 90 days of the product purchase)
635,00
Excludes VAT, Plus 7,80 EUR postage and packaging Other costs if applicable
Available
Delivery time approx. 1-3 days
Description
The standard warranty from Fujitsu Technology Solutions is specifically designed to protect customers against product defects. Fujitsu Technology Solutions Service Packs support you against system downtime and disruption, which can potentially adversely impact your productivity and ability to efficiently conduct business.

General

Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years ( from original purchase date of the equipment )
Response Time 4 hours
Service Availability 9 hours a day / 5 days a week
Pricing Type Must be purchased within 90 days of the product purchase

Details

Service & Support Details Extended service agreement - parts and labour - 3 years - on-site - response time: 4 hours - availability: 9 hours a day / Monday-Friday
Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 3 years
Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday