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SonicWALL Support 24X7 - Extended service agreement

SonicWALL Support 24X7 - Extended service agreement
Manuf.No.: 01-SSC-2249
Art.No.: S16902445
Product group: Network Service & Support /
Manufacturer: SonicWall
SonicWALL Support 24X7, Extended service agreement, replacement (for appliance with up to 100 users licence), 2 years, for Secure Mobile Access 400)
914,00
Excludes VAT, Plus 7,80 EUR postage and packaging Other costs if applicable
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Description
Dell SonicWALL offers a variety of support programs designed to get you the support you need when you need it. Customers with mission-critical network requirements cannot afford downtime. Dell SonicWALL Support 24X7 is a service that offers advanced-exchange replacement of defective hardware, telephone or web-based support 24X7, enhanced escalation for high-priority problems, access to Dell SonicWALL's electronic support, all software and firmware updates and upgrades.

General

Service Included Replacement
Full Contract Period 2 years
Covered Configurations Appliance with up to 100 users licence

Details

Service & Support Technical support - phone consulting - 2 years - availability: 24 hours a day / Monday-Sunday
Product info support - web support - 2 years - availability: 24 hours a day / Monday-Sunday
New releases update - 2 years
Extended service agreement - replacement - 2 years

Compatibility Information

Designed For SonicWALL Secure Mobile Access 400