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HPE Next Business Day Proactive Care Advanced Service - Extended service agreement

HPE Next Business Day Proactive Care Advanced Service - Extended service agreement
Manuf.No.: H1CE1E
Art.No.: S16860935
Product group: Network Service & Support /
Manufacturer: Hewlett Packard Enterprise
HPE Next Business Day Proactive Care Advanced Service, Extended service agreement, parts and labour, 3 years, on-site, 9x5, response time: NBD, for HPE 1606 Power Pack+ Extension SAN Switch; StorageWorks 1606 Extension SAN Switch)
14.056,00
Excludes VAT, Plus 0,00 EUR postage and packaging Other costs if applicable
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Description
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.

General

Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week

Details

Service & Support Details Extended service agreement - parts and labour - 3 years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday
Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 3 years
New releases update - 3 years
Product info support - web knowledge base access - 3 years

Compatibility Information

Designed For HPE 1606 Power Pack+ Extension SAN Switch
HPE StorageWorks 1606 Extension SAN Switch

HPE

  • 1606 Power Pack+ Extension SAN Switch, StorageWorks 1606 Extension SAN Switch