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SonicWall Support 8X5 - Extended service agreement

SonicWall Support 8X5 - Extended service agreement
Manuf.No.: 01-SSC-1769
Art.No.: S17603161
Product group: Network Service & Support /
Manufacturer: SonicWall
SonicWall Support 8X5, Extended service agreement, replacement (for appliance with 101-250 users licence), 2 years, 8x5, for SonicWall Secure Mobile Access 400)
2.170,00
Excludes VAT, Plus 0,00 EUR postage and packaging Other costs if applicable
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Description
Designed for customers who need advanced technical support and the additional benefits of on-going software and firmware updates, SonicWALL Support 8X5 is an annual service that includes return to factory replacement for defective hardware, telephone or web-based support during local business hours, access to SonicWALL's electronic support tools, all software and firmware updates and upgrades.

General

Service Included Replacement
Full Contract Period 2 years
Service Availability 8 hours a day / 5 days a week
Covered Configurations Appliance with 101-250 users licence

Details

Service & Support Technical support - phone consulting - 2 years - availability: 8 hours a day / Monday-Friday
Product info support - web support - 2 years - availability: 24 hours a day / Monday-Sunday
New releases update - 2 years
Extended service agreement - replacement - 2 years - availability: 8 hours a day (8:00 AM - 5:00 PM) / Monday-Friday

Compatibility Information

Designed For SonicWall Secure Mobile Access 400