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HPE Foundation Care Next Business Day Exchange Service - Extended service agreement

HPE Foundation Care Next Business Day Exchange Service - Extended service agreement
Manuf.No.: H2UK2E
Art.No.: S17705932
Product group: Network Service & Support /
Manufacturer: Hewlett Packard Enterprise
HPE Foundation Care Next Business Day Exchange Service, Extended service agreement, replacement, 4 years, shipment, 9x5, response time: NBD, for Altoline 6921 48SFP+, 6921 48XGT)
1.400,00
Excludes VAT, Plus 7,80 EUR postage and packaging Other costs if applicable
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Description
  • Escalation management
  • HP electronic remote support solution
  • Access to electronic support information and services
HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

General

Service Included Replacement
Location Shipment
Full Contract Period 4 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week

Details

Service & Support Extended service agreement - replacement - 4 Years - shipment - response time: next business day - availability: 9 hours a day / Monday-Friday
Technical support - remote diagnosis - 4 Years
Technical support - phone consulting - 4 Years - availability: 24 hours a day / Monday-Sunday
New releases update - 4 Years
Product info support - web knowledge base access - 4 Years

Compatibility Information

Designed For HPE Altoline 6921 48SFP+ 6QSFP+ x86 ONIE AC Front-to-Back Switch, 6921 48XGT 6QSFP+ x86 ONIE AC Front-to-Back Switch

HPE

  • Altoline 6921 48SFP+ 6QSFP+ x86 ONIE AC Front-to-Back Switch, Altoline 6921 48XGT 6QSFP+ x86 ONIE AC Front-to-Back Switch