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SonicWALL Support 24X7 - Extended service agreement

SonicWALL Support 24X7 - Extended service agreement
Manuf.No.: 01-SSC-2419
Art.No.: S17809733
Product group: Network Service & Support /
Manufacturer: Dell
SonicWALL Support 24X7, Extended service agreement, replacement (for appliance with 25 users licence), 3 years, for SonicWALL Secure Mobile Access 200)
1.606,00
Excludes VAT, Plus 0,00 EUR postage and packaging Other costs if applicable
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Description
  • Direct access - 24x7x365 access to a team of seasoned support engineers located at a Dell SonicWALL Enterprise TAC
  • Around-the-clock support - 24 x 7 x 365 telephone, email and Web-based technical support
  • Software/firmware updates - for all software and firmware updates and upgrades
  • Hardware replacement - advance Exchange for replacement of defective hardware
  • Support tools - for access to Dell SonicWALL's electronic support tools
Get the advanced support features enterprise organizations need to keep their networks running reliably and securely. With 24 x 7 support, customers have around-the-clock access to seasoned support engineers at a Dell SonicWALL Enterprise TAC plus the latest firmware features and Advance Exchange hardware replacement, all of which combine to protect and maximize their Dell SonicWALL investment.

General

Service Included Replacement
Full Contract Period 3 years
Covered Configurations Appliance with 25 users licence

Details

Service & Support Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Product info support - web support - 3 years - availability: 24 hours a day / Monday-Sunday
New releases update - 3 years
Extended service agreement - replacement - 3 years

Compatibility Information

Designed For SonicWALL Secure Mobile Access 200