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HPE Proactive Care Advanced 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement

HPE Proactive Care Advanced 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement
HPE Proactive Care Advanced 24x7 Service with Comprehensive Defective Material Retention, Extended service agreement, parts and labour, 5 years, on-site, 24x7, response time: 4 h, for P/N: JW753A, JW754A, JW756A, JW758A
77.374,00
Excludes VAT, Plus 0,00 EUR postage and packaging Other costs if applicable
Available
Delivery time approx. 1-3 days
Description - HPE Proactive Care Advanced 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement
    HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and performance of your converged infrastructure. In a complex converged and virtualised environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing an end-to-end support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.

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    Technical data - HPE Proactive Care Advanced 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement

    General

    Service Included Parts and labour
    Location On-site
    Full Contract Period 5 years
    Response Time 4 hours
    Service Availability 24 hours a day / 7 days a week

    Details

    Service & Support Extended service agreement - parts and labour - 5 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
    Technical support - phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
    Technical support - remote diagnosis - 5 years
    Product info support - web knowledge base access - 5 years
    New releases update - 5 years
    Comprehensive defective material retention - 5 years

    Compatibility Information

    Designed For P/N: JW753A, JW754A, JW756A, JW758A

    • (Only for JW753A, JW754A, JW756A, JW758A)