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HPE Next Business Day Proactive Care Service with Comprehensive Defective Material Retention - Extended service agreement

HPE Next Business Day Proactive Care Service with Comprehensive Defective Material Retention - Extended service agreement
Manuf.No.: H5VW8E
Art.No.: S18013103
Product group: Network Service & Support /
Manufacturer: Hewlett Packard Enterprise
HPE Next Business Day Proactive Care Service with Comprehensive Defective Material Retention, Extended service agreement, parts and labour, 5 years, on-site, 9x5, response time: NBD, for P/N: JL172A, JL172A#ABA, JL172A#ABB, JL172A#ACC, JL172A#BB)
201,00
Excludes VAT, Plus 7,80 EUR postage and packaging Other costs if applicable
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Description
Marketing description is not available.

General

Service Included Parts and labour
Location On-site
Full Contract Period 5 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week

Details

Service & Support Extended service agreement - parts and labour - 5 years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday
Technical support - remote diagnosis - 5 years
Product info support - web knowledge base access - 5 years
New releases update - 5 years
Technical support - phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Comprehensive defective material retention - 5 years

Compatibility Information

Designed For P/N: JL172A, JL172A#ABA, JL172A#ABB, JL172A#ACC, JL172A#BB

  • (Only for JL172A#ABA, JL172A#BB)
  • HPE (Only for JL172A)
  • HPE OfficeConnect 1850 24G 2XGT PoE+ 185W (Only for JL172A#ABB, JL172A#ACC)