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HPE Foundation Care Next Business Day Exchange Service - Extended service agreement

HPE Foundation Care Next Business Day Exchange Service - Extended service agreement
HPE Foundation Care Next Business Day Exchange Service, Extended service agreement, replacement, 4 years, shipment, 9x5, response time: NBD, for P/N: JW816A, JW817A, JW819A
212,00
Excludes VAT, Plus 7,80 EUR postage and packaging Other costs if applicable
Available
Delivery time approx. 1-3 days
Description - HPE Foundation Care Next Business Day Exchange Service - Extended service agreement
  • Escalation management
  • HP electronic remote support solution
  • Access to electronic support information and services
HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

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Technical data - HPE Foundation Care Next Business Day Exchange Service - Extended service agreement

General

Service Included Replacement
Location Shipment
Full Contract Period 4 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week

Details

Service & Support Extended service agreement - replacement - 4 Years - shipment - response time: next business day - availability: 9 hours a day / Monday-Friday
Technical support - remote diagnosis - 4 Years
Technical support - phone consulting - 4 Years - availability: 24 hours a day / Monday-Sunday
New releases update - 4 Years
Product info support - web knowledge base access - 4 Years

Compatibility Information

Designed For P/N: JW816A, JW817A, JW819A

  • (Only for JW816A, JW817A, JW819A)