Polycom Premier - Extended service agreement

Polycom Premier - Extended service agreement
Manuf.No.:4870-20110-112
Art.No.:S13716710
Polycom Premier, Extended service agreement, advance parts replacement, 1 year, shipment, response time: NBD, for P/N: VRMX2010HDRX
6.858,00
Excludes VAT, Plus 0,00 EUR postage and packaging Other costs if applicable
Available
Delivery time approx. 1-3 days
Description - Polycom Premier - Extended service agreement
  • Telephone technical support - Monday through Friday, or per agreement
  • Access to high-level engineering expertise to resolve complex technical problems
  • Advance parts replacement - provides expedited replacement of all covered, failed hardware parts
  • Software updates and upgrades to correct errors or to enable new features and product functionality
  • Unlimited access to the extensive online KnowledgeBase
  • Access to Polycom's interactive video test facility - 24 hours a day, 365 days a year
Marketing description is not available.

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Technical data - Polycom Premier - Extended service agreement

General

Service Included Advance parts replacement
Location Shipment
Full Contract Period 1 year
Response Time Next business day

Details

Service & Support Extended service agreement - advance parts replacement - 1 year - shipment - response time: next business day
Technical support - phone consulting - 1 year - availability: business hours / Monday-Friday
Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
Technical support - inspection - 1 year - availability: business hours
New releases update - 1 year

Compatibility Information

Designed For P/N: VRMX2010HDRX

Polycom

  • RMX 2000/MPMRx IP only 2x1080p60/5x1080p30/10x720p/20xSD (Only for VRMX2010HDRX)