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Cisco SMARTnet Onsite - Technical support

Cisco SMARTnet Onsite - Technical support
Manuf.No.: CON-AR-SMS-1
Art.No.: S1678407
Product group: Network Service & Support /
Manufacturer: Cisco
Cisco SMARTnet Onsite, Technical support, replacement, on-site)
3,00
Excludes VAT, Plus 7,80 EUR postage and packaging Other costs if applicable
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Description
  • Fast support from experts
  • Online self-help support
  • Ongoing OS updates and upgrades
  • Advance hardware replacement
SMARTnet Onsite support provides customers with software updates and upgrades, registered access to Cisco Connection Online (CCO), advance replacement of hardware, technical support, replacement parts and onsite field engineering services for one year. Cisco Systems developed SMARTnet Onsite to provide the extensive coverage of SMARTnet services with the added assurance of a Cisco-trained technician providing onsite hardware services. The SMARTnet Onsite support product is based on Cisco's philosophy of moving beyond traditional business barriers to make all of Cisco's information, services, and support available to its customers on demand, deliver fast response and high customer satisfaction, improve user productivity, and significantly lower the cost of doing business. To help maintain network availability, Cisco SMARTnet Onsite Advance Replacement can expedite delivery of replacement hardware in support of your risk mitigation plans.

General

Type Technical support
Service Included Replacement
Location On-site

Details

Service & Support Details Extended service agreement - replacement - on-site
Technical support - phone consulting - availability: 24 hours a day / Monday-Sunday
Technical support - web knowledge base access - availability: 24 hours a day / Monday-Sunday
New releases update