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Polycom Premier Plus - Extended service agreement (renewal)

Polycom Premier Plus - Extended service agreement (renewal)
Manuf.No.: 4870-00067-108
Art.No.: S2133108
Product group: Network Service & Support /
Manufacturer: Polycom
Polycom Premier Plus, Extended service agreement (renewal), parts, 1 year, shipment, response time: NBD, for Polycom V500, V500 with People+Content IP)
408,00
Excludes VAT, Plus 7,80 EUR postage and packaging Other costs if applicable
Still available
Delivery time approx. 1-3 days
Description
  • Designed for customers who need a higher level of support to manage their business
  • Focused on failure prevention, rapid resolution and technical responsiveness
  • Includes all features included in Premier Support, plus on-site response by a Product Support Specialist within 24 hours to personally remedy any unresolved problem (or next business day)
Optimize your collaboration environment to deliver the most benefit to your business. As a Polycom support customer, you have access to the world's foremost conferencing and collaboration support experts to provide fast, accurate solutions to operational problems. The Premier Family of Support Services delivers consistent, high quality support across all Polycom product lines.

General

Type Extended service agreement (renewal)
Service Included Parts
Location Shipment
Full Contract Period 1 year
Response Time Next business day

Details

Service & Support Details Technical support - phone consulting - 1 year - availability: business hours / Monday-Friday
Extended service agreement - parts - 1 year - shipment - response time: next business day
New releases update - 1 year
Technical support - web knowledge base access - 1 year
Technical support - maintenance - 1 year - on-site - response time: next business day

Compatibility Information

Designed For Polycom V500, V500 with People+Content IP

Polycom

  • V500, V500 with People+Content IP