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Polycom Premier - Extended service agreement (renewal)

Polycom Premier - Extended service agreement (renewal)
Manuf.No.: 4870-00069-136
Art.No.: S3190286
Product group: Network Service & Support /
Manufacturer: Polycom
Polycom Premier, Extended service agreement (renewal), parts, 3 years, shipment, response time: NBD, for VSX 8000, 8400, 8800)
2.028,00
Excludes VAT, Plus 0,00 EUR postage and packaging Other costs if applicable
Still available
Delivery time approx. 1-3 days
Description
  • Telephone technical support - Monday through Friday, or per agreement
  • Access to high-level engineering expertise to resolve complex technical problems
  • Advance parts replacement - provides expedited replacement of all covered, failed hardware parts
  • Software updates and upgrades to correct errors or to enable new features and product functionality
  • Unlimited access to the extensive online KnowledgeBase
  • Access to Polycom's interactive video test facility - 24 hours a day, 365 days a year
Optimize your collaboration environment to deliver the most benefit to your business. As a Polycom support customer, you have access to the world's foremost conferencing and collaboration support experts to provide fast, accurate solutions to operational problems. The Premier Family of Support Services delivers consistent, high quality support across all Polycom product lines.

General

Type Extended service agreement (renewal)
Service Included Parts
Location Shipment
Full Contract Period 3 years
Response Time Next business day

Details

Service & Support Details Extended service agreement - parts - 3 years - shipment - response time: next business day
New releases update - 3 years
Technical support - phone consulting - 3 years - availability: business hours / Monday-Friday
Product info support - web knowledge base access - 3 years
Technical support - inspection - 3 years - availability: business hours

Compatibility Information

Designed For Polycom VSX 8000, 8400, 8800

Polycom

  • VSX 8000, VSX 8400, VSX 8800
  • VSX 8800 Presenter MP (Only for 7200-22750-001)
  • VSX 8800 Presenter MP VTX (Only for 7200-22770-001)