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Polycom Premier - Extended service agreement (renewal)

Polycom Premier - Extended service agreement (renewal)
Manuf.No.: 4870-00071-106
Art.No.: S2294283
Product group: Network Service & Support /
Manufacturer: Polycom
Polycom Premier, Extended service agreement (renewal), parts, 1 year, shipment, response time: NBD, for P/N: 7200-22570-001, 7200-22675-001, 7200-22690-001, 7200-22700-001, 7200-22710-001)
611,00
Excludes VAT, Plus 7,80 EUR postage and packaging Other costs if applicable
Still available
Delivery time approx. 1-3 days
Description
  • Telephone technical support - Monday through Friday, or per agreement
  • Access to high-level engineering expertise to resolve complex technical problems
  • Advance parts replacement - provides expedited replacement of all covered, failed hardware parts
  • Software updates and upgrades to correct errors or to enable new features and product functionality
  • Unlimited access to the extensive online KnowledgeBase
  • Access to Polycom's interactive video test facility - 24 hours a day, 365 days a year
Optimize your collaboration environment to deliver the most benefit to your business. As a Polycom support customer, you have access to the world's foremost conferencing and collaboration support experts to provide fast, accurate solutions to operational problems. The Premier Family of Support Services delivers consistent, high quality support across all Polycom product lines.

General

Type Extended service agreement (renewal)
Service Included Parts
Location Shipment
Full Contract Period 1 year
Response Time Next business day

Details

Service & Support Details Extended service agreement - parts - 1 year - shipment - response time: next business day
Technical support - phone consulting - 1 year - availability: business hours / Monday-Friday
Technical support - web knowledge base access - 1 year
Technical support - inspection - 1 year
New releases update - 1 year

Compatibility Information

Designed For P/N: 7200-22570-001, 7200-22675-001, 7200-22690-001, 7200-22700-001, 7200-22710-001, 7200-22720-001

Polycom

  • VSX 7000e (Only for 7200-22570-001, 7200-22710-001, 7200-22720-001)
  • VSX 7000s (Only for 7200-22675-001, 7200-22690-001, 7200-22700-001)