Fujitsu Support Pack On-Site Service - Extended service agreement

Fujitsu Support Pack On-Site Service - Extended service agreement
Manuf.No.:FSP:GD4SI0Z00DES18
Art.No.:S6798724
Fujitsu Support Pack On-Site Service, Extended service agreement, parts and labour, 4 years, on-site, 9x5, repair time: 4 hours, for Brocade 300
3.617,00
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Description - Fujitsu Support Pack On-Site Service - Extended service agreement
    On-site Service customer logs a call with the help desk over the telephone. The support technicians will attempt to resolve the problem using remote diagnostics or directly over the telephone. If this is not possible or when the process highlights that a specific component in the hardware must be replaced a Fujitsu Technology Solutions service partner will be dispatched to the customer site arriving within the contracted service time. The repair will be completed at the customer's location. The customer pays nothing more.

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    Technical data - Fujitsu Support Pack On-Site Service - Extended service agreement

    General

    Service Included Parts and labour
    Location On-site
    Full Contract Period 4 years
    Repair Time 4 hours
    Service Availability 9 hours a day / 5 days a week

    Details

    Service & Support Extended service agreement - parts and labour - 4 Years - on-site - repair time: 4 hours - availability: 9 hours a day / Monday-Friday
    Technical support - phone consulting - 4 Years

    Compatibility Information

    Designed For Brocade 300

    Brocade

    • 300