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Fujitsu Support Pack On-Site Service - Extended service agreement (renewal)

Fujitsu Support Pack On-Site Service - Extended service agreement (renewal)
Manuf.No.: FSP:GACS20Z00DEY13
Art.No.: S7747201
Product group: Network Service & Support /
Manufacturer: Fujitsu
Fujitsu Support Pack On-Site Service, Extended service agreement (renewal), parts and labour, 1 year (4th year), on-site, 9x5, response time: NBD, for P/N: S26361-K1304-V200)
194,00
Excludes VAT, Plus 7,80 EUR postage and packaging Other costs if applicable
Available
Delivery time approx. 1-3 days
Description
On-site Service customer logs a call with the help desk over the telephone. The support technicians will attempt to resolve the problem using remote diagnostics or directly over the telephone. If this is not possible or when the process highlights that a specific component in the hardware must be replaced a Fujitsu Technology Solutions service partner will be dispatched to the customer site arriving within the contracted service time. The repair will be completed at the customer's location. The customer pays nothing more.

General

Type Extended service agreement (renewal)
Service Included Parts and labour
Location On-site
Full Contract Period 1 year
Support Period 4th year
Response Time Next business day
Service Availability 9 hours a day / 5 days a week

Details

Service & Support Details Extended service agreement - parts and labour - 1 year - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday
Technical support - phone consulting - 1 year

Compatibility Information

Designed For P/N: S26361-K1304-V200

Fujitsu

  • PRIMERGY Connection Blade (Only for S26361-K1304-V200)