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D-Link Assist Gold Category A - Extended service agreement

D-Link Assist Gold Category A - Extended service agreement
Manuf.No.: DAS-A-3Y247
Art.No.: S9135102
Product group: Network Service & Support /
Manufacturer: D-Link
D-Link Assist Gold Category A, Extended service agreement, parts and labour, 3 years, on-site, 24x7, response time: 4 h, for D-Link DGS-6600, 6600-48, DSN-610, 640, ES-7200; xStack DGS-3620-28, 3620-52, 6604)
372,00
Excludes VAT, Plus 7,80 EUR postage and packaging Other costs if applicable
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Description
D-Link Assist: expect instant help if the unexpected happens. Your network is the backbone of your business. Keeping it running is essential, even if the unexpected happens. D-Link Assist is a round-the-clock rapid-response technical support service that replaces faulty equipment quickly and efficiently. Maximizing your uptime, and giving you the confidence that instant support is only a phone call away. D-Link Assist is available across all D-Link business products and can be purchased at the same time. So whether you are buying switches, wireless access points, storage, security or IP surveillance equipment from D-Link, your peace of mind is guaranteed. D-Link Assist also offers installation and configuration services to get your new hardware working quickly and correctly. Every business has different needs. That's why D-Link Assist provides a choice of enhanced service levels to suit your individual requirements and your budget. And for your convenience all D-Link Assist agreements run for one or three years. D-Link Assist Gold is perfect for mission-critical environments where maximum uptime is a high priority. It guarantees four hour around-the-clock response. Cover applies 24/7 for every day of the year including holidays.

General

Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week

Details

Service & Support Extended service agreement - parts and labour - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Friday
Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Configuration - 3 years
Installation - 3 years

Compatibility Information

Designed For D-Link DCS-3415 Fixed Network Camera, DCS-6815 High Speed Dome Network Camera, DCS-6818 High Speed Dome Network Camera, DES-7200-CM1, DES-7200-CM2, DES-7200-CM3, DES-7200-CM4, DGS-6600-48P, DGS-6600-48S, DGS-6600-48T, DGS-6600-48TS, DGS-6600-8XG, DSN-610, DSN-640, DWS-3024L, DWS-4026 L2+ Unified Wired/Wireless Gigabit Switch, ES-7200 Advanced Service Engine Module for MPLS Support
D-Link DEM 422XT
D-Link DES 7200-1200AC, 7206, 7210
D-Link DFL 1600
D-Link DGS 3100-48P, 3324SRi
D-Link L2+ Gigabit Wireless Switch DWS-3024
D-Link NetDefend DFL-1660, DFL-2560, DFL-2560G
D-Link xStack DES-3828P, DES-3852, DGS-3120-48PC, DGS-3200-24, DGS-3426P, DGS-3427, DGS-3450, DGS-3612G, DGS-3620-28PC, DGS-3620-28SC, DGS-3620-28TC, DGS-3620-52P, DGS-3620-52T, DGS-3627, DGS-3627G, DGS-3650, DGS-6604 Starter Kit
D-Link xStack Expansion Enclosure DSN-6020
D-Link xStack Storage Area Network Array DSN-1100-10, DSN-2100-10
D-Link xStack Storage Array DSN-6110, DSN-6120, DSN-6420

D-Link

  • DCS-3415 Fixed Network Camera, DCS-6815 High Speed Dome Network Camera, DCS-6818 High Speed Dome Network Camera, DEM 422XT, DES 7200-1200AC, DES 7206, DES 7210, DES-7200-CM1, DES-7200-CM2, DES-7200-CM3, DES-7200-CM4, DFL 1600, DGS 3100-48P, DGS 3324SRi, DGS-6600-48P, DGS-6600-48S, DGS-6600-48T, DGS-6600-48TS, DGS-6600-8XG, DSN-610, DSN-640, DWS-3024L, DWS-4026 L2+ Unified Wired/Wireless Gigabit Switch, ES-7200 Advanced Service Engine Module for MPLS Support, L2+ Gigabit Wireless Switch DWS-3024, NetDefend DFL-1660, NetDefend DFL-2560, NetDefend DFL-2560G, xStack DES-3828P, xStack DES-3852, xStack DGS-3120-48PC, xStack DGS-3200-24, xStack DGS-3426P, xStack DGS-3427, xStack DGS-3450, xStack DGS-3612G, xStack DGS-3620-28PC, xStack DGS-3620-28SC, xStack DGS-3620-28TC, xStack DGS-3620-52P, xStack DGS-3620-52T, xStack DGS-3627, xStack DGS-3627G, xStack DGS-3650, xStack DGS-6604 Starter Kit, xStack Expansion Enclosure DSN-6020, xStack Storage Area Network Array DSN-1100-10, xStack Storage Area Network Array DSN-2100-10, xStack Storage Array DSN-6110, xStack Storage Array DSN-6120, xStack Storage Array DSN-6420
  • (Only for DES-7200-1200DC, DES-7200-2000AC, DES-7200-2000DC)
  • (Only for DES-7200-24, DES-7200-24G, DES-7200-24GE, DES-7200-24P, DES-7200-2XG, DES-7200-48, DES-7200-4XG)
  • (Only for DES-7200-512RAM)
  • xStack Storage Area Network Array DSN-3200 (Only for DSN-3200-10)
  • xStack Storage Area Network Array DSN-3400 (Only for DSN-3400-10)